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| What Is Virtual Customer Service Associate? | Virtual Assistance Jobs From Home in 2022 |
What is a virtual customer service associate?
Customer service executives and Virtual customer service associate is almost the same profile. The virtual assistance jobs can be done online from anywhere, when we say virtual customer service associates, it's 100% online work from home. Generally, people have to deliver or communicate the required information to the customer via chat, email, or call.
If you are good at communication via call, email, or chat, It is the most suitable job for you. All you need is a desktop or laptop and a good internet connection at home so that associates can deliver the best service in terms of quality & productivity.
Let's check out some important & required skills if you are looking to start a career as a customer service executive or virtual customer service associate.
How to get a job in virtual assistance?
Preferred Criteria:
People who are interested to apply for this job from the office or home, they should ensure uninterrupted internet connectivity during their working shift so as to ensure maximum productivity
Should be a self-driven, motivated, and task-driven individual who can learn fast and operate with minimal support from the Manager and Lead. Should ensure a Work-like environment with no disturbance during the work hours. Fresher can also apply however Experience working in a customer service environment for at least 6 months, would be count in more advantages.
The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be a creative and analytical problem solver with a passion for excellent customer service.
Many IT companies, BPOs, or E-Commerce companies like- Amazon, Virtual customer service associates in Amazon, or many small/big call center executives are in demand for this job recruitment, they regularly publish this job on their official site or through a job site and consultancy.
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Qualification Required:
12 passed or Graduate person both can apply.
Experienced or Fresher both can apply for Virtual Assistance Jobs.
Desired Skills For Virtual Assistance: You should have effective time management skills and should be able to communicate with customers on call or via email.
Action-oriented, self-disciplined and organized Ability to communicate clearly with both internal and external customers Good comprehension skills - ability to clearly understand and address customer issues appropriately Good composition skills - ability to compose grammatically correct, concise, and accurate written responses Ability to use a desktop/Laptop, Familiarity with MS Office and other software tools to record all data.
What is the salary for Virtual Assistance Jobs?
Freshers can easily start their career with 15K to 20K per month, and experienced people can earn between 25K to 50K per month depending on experience & skills.
These days, while the pandemic year (COVID-19) people are switching jobs to start work from home & this profile, is the best solution for all with a good amount of salary. Companies are also swimming this trend to applied as they save a lot of money in terms of maintaining office expenses & employee safety.